Change Management

Our Change Management Training program is an integral part of our Executive Coaching and Leadership Training. In this program we teach you essential Change Management tools and techniques.

What is Change Management training?

Change Management Training is a session aimed at providing the skills to shift mindsets of people to make them proactive about change and converting impediments into opportunities. This is a vital skill for employees, managers and leaders as it is a fast changing marketplace.

Change Management Training is important in today’s professional world, as organizational change is more the norm rather than the exception. With today’s ever-changing marketplace, leadership development programs are critical as the quality of the managers can determine the fate of an organization. Hence today large companies pay a lot of attention and emphasis on carefully crafting and measuring the success of the management development training.

More than ever before, work roles and organizations are in flux with changes in structure, re-deployment, redundancy and personal crisis. Hence it is important to understand the change management process in order to aid leadership development

What is Change Management?

  • Change takes place on three levels:
  • Individual
  • Team
  • Organization

Organizational change management has to happen at all the three interrelated levels. Our Change Management Training is geared toward equipping participants with the various aspects that have to be considered in the change management process. This helps to support managers, consultants and other change facilitators to fulfill their mission – to initiate and sustain change processes.


Management Development Training

As part of corporate training, Horseway Business Services offers a space to explore organizational change management constructively. As with all our programs, we work alongside you – before, during and after a course. This ensures that our programs are creatively tailored to meet your needs. Hence where change is concerned, we aim at understanding:

  • Where you were last year
  • Where you are today
  • Where you project you will be next year

We also understand from our assessment where the lag is – i.e., where the management wants people to be and where they are today – and focus on those areas during the training program.

Change Management

Change Management may be a stand alone topic, or a constituent module of Executive Training in our Executive Management Training. The emphasis in the Change Management Training program conducted by Horseway Business Services would be on the following areas:

  • Learning the fundamental principles that manage change.
  • Managing the people aspect of change by focusing on the key areas that are affected during this process:
  • Awareness
  • Motivation
  • Knowledge
  • Competence
  • Reinforcement
  • Creating the structural framework for managing change by developing effective:
  • Master Change Plans
  • Communication Plans
  • Coaching Plans
  • Resistance Management Plans
  • Training Plans

Change Management Training Outline

“The greatest danger in times of turbulence is not the turbulence – it is to act with yesterday’s logic.” – Peter Drucker


Change management is a structured approach to shifting/transitioning individuals, teams, and organizations from a current state to a desired future state. It is an organizational process aimed at helping employees to accept and embrace changes in their current business environment. In project management, change management refers to a project management process where changes to a project are formally introduced and approved.

This workshop focuses on all aspects relating to change – The Emotional Inteligence, Attitudinal, Behavioral and Cognitive Aspects of Change.

Training Topics:

  • Introduction to Change
  • The unique attributes and challenges of change for professionals
  • The Mindset of Change
  • What is Change
  • Drivers for Change
  • The Change Adept Organization
  • Types of Change
  • Incremental
  • Transformational
  • Planned
  • Kotter’s 8 steps of successful large scale change
  • Increase Urgency
  • Build a Guiding Team
  • Get the Vision Right
  • Communicate for Buy-In
  • Empower Action
  • Create Short-term Wins
  • Don’t Give Up
  • Make Change Stick
  • Preparing for Change
  • Pressure for change
  • A cleared shared vision
  • Actionable first step
  • Developing belief
  • Resistance to Change
  • Why change doesn’t work
  • Reasons for resistance
  • Dealing with ambiguity
  • Communicating & Implementing Change
  • Transition
  • Communicating the change
  • Plan
  • Leading from top / delivered from bottom
  • Risk of Failure
  • Analyzing why a change initiative failed
  • Ability to overcome failure and think ahead
  • Are you ready for change again?
  • The power of perception
  • Power of Positive Attitude

Training Hours:

The duration of the training program will be 8 hours.

Training Methodology:

  • Instructor Led Training
  • Role Plays
  • Games and Group Activities
  • Movie and Audio Clips

Resources Required:

  • Horseway Business Services will conduct the training
  • Maximum number of participants to a class will be 20
  • The training will be conducted at a venue organized by your organization
  • The following will be provided by your organization:
  • Handouts will be printed/photocopied
  • An LCD projector
  • Audio speakers